Silverlake Automotive

Rudy Schwartz 2 months ago

Had a great experience with Silverlake Auto today, the staff are incredibly helpful, friendly and knowledgeable. Julia and others helped us with a flat, and lots of info on new tires. All the employees were fantastic. Their boss should be proud!

Charlie Alexander 2 months ago

We are traveling from NC in our coach and had a very slow leak in a tire our tow vehicle. We pulled into Silverlake auto and they took the car right in. I was very taken aback when the extremely courteous and professional service writer came out handed me the keys and said the repair was “on them”…. They did not need to that, but it was greatly appreciated and totally unexpected. The least I could do was leave them a glowing review and a huge THANK YOU..!!!!

Darian D 4 months ago

I went in because my car was making a very unusual noise. It was a random drop in. They took a look at my vehicle immediately and found out that my front tire was loose. They were very professional and helpful. They tighten the lug nuts on my tire At no charge. I highly recommend using them for your next service as they take the time to listen to your needs. Again, very professional.! Will be using them again if I’m ever in Coeur d’Alene and need something done!

Tom Stratton 4 months ago

My wife and I were just beginning an extended road trip when the PCV valve for the supercharger on our Audi Q5 failed Sunday evening. The next morning we contacted Silverlake Auto since they were recommended by AAA. Ryan and Josh took the car in immediately and had the problem diagnosed and the estimate for repairs completed by the end of the day. They ordered the parts and explained that with their present schedule they could have the car repaired by Friday. True to their word, the car was ready by noon on Friday for the exact estimate. My wife and I resumed our road trip traveling 3000 miles through Idaho, Montana, Wyoming and Washington. Ryan, Josh and Silverlake made it possible. I highly recommend this auto repair shop.

Catherine C 6 months ago

The day after arriving in Coeur d’Alene from a nearly 7-hour road trip, our 2019 Infiniti QX50 suddenly started making a loud, odd vacuum-cleaner-like sound. Far from home and unsure who to call, I asked Grok for a reputable shop. Silverlake Automotive came up at the top of the list, and their Sherman Ave location was only a mile away. Josh answered the phone professionally, listened carefully to my description, and even though it was toward the end of the workday, invited us to come right over. We were greeted by Josh and manager Ryan. Ryan quickly diagnosed the issue without even removing the engine cover and immediately silenced the noise. He clearly explained the possible causes, from best-case to worst-case scenarios. We left the car the next day for a full diagnosis. Ryan kept us well updated, explained exactly what was needed, and went above and beyond to source the parts and finish the repair in time for us to get back on the road before the weekend. Technician Jacob also did excellent work. We made it all the way home with no issues and complete peace of mind. Grok’s recommendation was spot-on, outstanding service, excellent communication, and genuine customer care. I hig